At RCGCraft.com, we value your trust and satisfaction. If you’re not happy with your purchase, we’re here to help with a simple and transparent return process.

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✅ Returns Eligibility:

• Returns or replacements are accepted within 20 to 45 days of delivery.
• The product must be in its original condition, unused, and with original packaging intact.
• Eligible only in the following cases:
• Wrong item delivered
• Item received in damaged or broken condition
• Missing parts or defective product

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🔁 How to Request a Return or Replacement:

• Email us at rcgcraft2022@gmail.com within 20–45 days of receiving your order.
• Include your Order ID, a brief issue description, and clear photos of the item and packaging.
• Once verified, we’ll arrange a reverse pickup and process your replacement or refund promptly.

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❌ Non-Returnable Products:

• Used or damaged items due to customer handling
• Customized or made-to-order products
• Products returned after 45 days

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💰 Refund Process:

• Refunds will be processed to your original payment method within 5–7 business days after we receive and inspect the returned item.

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📩 For questions or support, contact us at rcgcraft2022@gmail.com or call us at +91-8302535461.
Thank you for shopping with RCG Craft – Handcrafted with Purpose.